Privacy Policy

1. Introduction

Edrene Technologies Ltd ("Edrene," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at edrenetech.io and use our services, including RevenueIQ and Maoni AI.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Account credentials when you register
• Payment information (processed securely via Stripe)
• Any other information you choose to provide in forms or communications

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Usage patterns and preferences

2.3 Business Data

When using our products (RevenueIQ and Maoni AI), you may upload business data such as:

• Historical revenue and occupancy data (RevenueIQ)
• Customer feedback and reviews (Maoni AI)

This data is processed solely to provide our services and is kept confidential.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information, updates, and marketing communications
• Respond to inquiries and provide customer support
• Analyze usage to improve our services
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Third-Party Services

We use trusted third-party services to operate our platform:

• Supabase: Database hosting and authentication infrastructure
• Clerk: User authentication and account management
• Stripe: Payment processing (we do not store payment card details)
• Resend: Email delivery for notifications and communications
• Cloudflare: Website hosting, security, and performance
• Google Workspace: Business email and productivity tools

These services have their own privacy policies, and we encourage you to review them.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Row-level security in our database
• Regular security audits and monitoring
• Access controls and authentication requirements
• DDoS protection and Web Application Firewall (WAF)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required for legal purposes.

7. Your Rights

Under applicable data protection laws, including the Kenya Data Protection Act 2019 and GDPR (where applicable), you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing of your data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@edrenetech.io.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for the website to function properly
• Authentication cookies: To keep you signed in
• Analytics cookies: To understand how visitors interact with our website

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya, including the United States and European Union, where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: